A Receptionist is the first point of interaction for guests at a lodging establishment. They are responsible for delivering excellent customer support, handling check-ins and check-outs, and resolving guest requests. Furthermore, they often perform tasks such as answering phone calls, booking rooms, and providing information about the property and
A Front Desk Agent is the initial point of contact for guests at a lodging establishment. They are responsible for offering excellent customer care, handling check-ins and check-outs, and tackling guest issues. Furthermore, they often perform tasks such as answering phone calls, reserving rooms, and providing details about the property and its fac
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